Whether your organizastion is using VMobile or ACT! for Notes they are an application and a "Framework" that is not specific to one particular industry. It can be used by any organization that has the desire to stay competitive in today's marketplace.
For some organizations, the "out-
Other organizations have requirements that may not be "native" to VMobile or ACT! for Notes. Examples of these customizations include:
Adding addional fields for Reporting requirements
Brand with your corprpate colors and logos
Modifying or Adding Forms
Integration with other applications
Archive Management (see more)